Shipping & Returns

Shipping Information:

At OBGYN Rx, we strive to get your order to you as quickly and efficiently as possible. Shipping times and costs will vary depending on your location and the shipping method you select at checkout. You will receive an email notification with tracking information once your order ships. Shipping times are estimates and may be affected by unforeseen circumstances.

  • Shipping Costs: Shipping costs are calculated at checkout and are based on weight, dimensions, and destination.
  • Shipping Carriers: We utilize a variety of trusted shipping carriers to ensure reliable delivery. The specific carrier will be indicated on your shipping confirmation email.
  • Shipping Addresses: Please ensure the accuracy of your shipping address at checkout, as we are not responsible for delays or lost packages due to incorrect addresses.
  • International Shipping: Currently, we only ship within the U.S.
  • Delivery Time Frames: While most orders arrive within 2 business days, please allow up to 5 business days for delivery. Delays may occur due to unforeseen circumstances.

Return Policy:

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return your eligible unopened, unused items within 10 days of delivery for a refund or exchange. Please note that some products may not be eligible for returns, such as those marked as “final sale” or opened hygiene products.

  • Return Process: To initiate a return, please contact our customer service team at [Email Address or Phone Number] to obtain a Return Merchandise Authorization (RMA) number. Include the RMA number on the outside of your return package.
  • Return Shipping: You are responsible for the cost of return shipping unless the return is due to our error (e.g., damaged or incorrect item).
  • Refunds: Once we receive your returned item(s) in their original condition, we will process your refund within 7 business days. Refunds will be issued to the original form of payment.
  • Exchanges: If you wish to exchange an item, please contact customer service and we will assist you with processing your exchange.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us immediately at info@obgynrx.com with photos of the damaged item or proof of the incorrect item received. We will arrange for a replacement or refund at no cost to you.

Contact Us:

If you have any questions regarding our shipping or return policy, please contact us at info@obgynrx.com. We are happy to assist you.